Terms & Conditions
Effective Date: September 10, 2026
These Terms & Conditions (“Terms”) govern your use of www.nataliemallia.com (the “Website”) and the resources, programs, services, events and other offerings provided by Natalie Mallia, Registered Holistic Nutritionist (“Natalie Mallia,” “we,” “us,” or “our”).
By using this Website, downloading a resource, submitting a form, registering for an event or program, or purchasing a product or service, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or purchase our products or services.
1. Nature of Services
Natalie Mallia provides holistic nutrition education, lifestyle education, coaching, workshops, programs, resources and related wellness services.
Specific programs and services may have additional terms, client agreements, informed consent documents, cancellation policies or program-specific conditions. Where additional terms are provided, they apply together with these Terms.
2. Educational Information and Professional Scope
Natalie Mallia is a Registered Holistic Nutritionist.
Information provided through this Website, emails, social media, downloadable resources, workshops, courses, group programs and other general educational materials is intended for educational and informational purposes only.
These materials are not medical advice and are not intended to diagnose, treat, cure or prevent any disease, illness or medical condition.
Nothing provided through general Website content creates a doctor-patient, medical or other regulated healthcare relationship.
You should seek advice from a physician, nurse practitioner, pharmacist or other appropriately qualified regulated healthcare professional regarding medical conditions, symptoms, medications, treatment or other matters requiring medical care.
You should obtain appropriate professional advice before making significant changes to your nutrition, supplements, physical activity or lifestyle if you are pregnant or nursing, have a diagnosed medical condition, have a history of disordered eating or an eating disorder, or take prescription medication.
3. Individual Results
Nutrition, health, lifestyle and behavioural outcomes vary between individuals.
No particular result is promised or guaranteed from using our Website, resources, programs or services.
Testimonials, client stories, reviews and examples represent individual experiences and are not guarantees that another person will achieve the same results.
4. Free Resources
We may provide free guides, worksheets, checklists, trainings, challenges, emails or other educational materials.
Free resources are provided for personal, non-commercial use only and do not constitute individualized nutrition or medical advice.
5. Email Communications
If you provide your email address and consent to receive communications from us, we may send educational content, resources, invitations, program information, offers and other communications.
Commercial electronic messages are sent in accordance with applicable Canadian law, including Canada’s Anti-Spam Legislation (CASL).
You may unsubscribe from marketing communications at any time using the unsubscribe link contained in our emails or by contacting us.
We may continue to send communications that are reasonably necessary to administer a purchase, booking, event registration or existing service.
6. Purchases, Programs and Services
Prices, program inclusions, service dates, payment schedules and other material terms will be disclosed at or before the time you purchase a service or program.
Unless otherwise indicated, prices are stated in Canadian dollars.
We reserve the right to change prices for future purchases. A price change will not alter the agreed price of a purchase that has already been completed.
If a payment plan is offered, the payment plan represents instalment payments toward the total purchase price rather than a month-to-month subscription, unless expressly stated otherwise.
You remain responsible for payments due under an agreed payment schedule, subject to any cancellation, refund or other rights available to you under applicable law or the specific terms governing your purchase.
7. Online Purchases and Ontario Consumer Protection
Where applicable, online purchases are subject to the Consumer Protection Act, 2002 (Ontario) and its regulations.
Before completing an applicable online consumer agreement, required information about the product or service, pricing, charges, payment arrangements, performance of the service, restrictions and other applicable terms will be made available to you.
Where required by law, you will have an opportunity to review the agreement, correct errors and accept or decline the transaction before completing the purchase.
A copy or confirmation of an online agreement will be provided where required by Ontario law.
Nothing in these Terms limits, excludes or waives any consumer right or remedy that cannot legally be waived under Ontario or Canadian law.
8. Refunds and Cancellations
Refund, cancellation, rescheduling and missed-session policies may vary by program, event or service and will be disclosed at or before the time of purchase.
Except where otherwise stated in writing, purchases may be non-refundable due to the nature of the service, allocation of limited spaces, access to proprietary materials or commencement of service.
However, any no-refund or cancellation policy is subject to rights and remedies that may be available to you under Ontario or Canadian law.
Nothing in these Terms is intended to waive a statutory right that cannot legally be waived.
9. Appointments, Rescheduling and Missed Sessions
Where a service includes scheduled individual appointments, the cancellation and rescheduling policy communicated for that service will apply.
Unless different terms are provided for a specific service, appointments may be rescheduled with at least 24 hours’ notice.
Appointments cancelled or rescheduled with less than 24 hours’ notice, or missed without notice, may be considered used and may not be replaced or refunded.
10. Intellectual Property
All original content and materials provided through this Website or our programs, including frameworks, assessments, worksheets, guides, PDFs, presentations, videos, training materials, written content and graphics, are the intellectual property of Natalie Mallia unless otherwise indicated.
You receive a limited, personal, non-exclusive and non-transferable licence to use purchased or downloaded materials for your own personal use.
You may not reproduce, sell, redistribute, publish, share, teach, commercially exploit or create derivative commercial products from our materials without prior written permission.
Program sessions, videos or other proprietary content may not be recorded, screen-recorded or redistributed without express written permission.
11. Third-Party Platforms
We may use third-party platforms and service providers to operate our business, including platforms used for website hosting, email communications, payment processing, appointment scheduling, client management and program delivery.
These providers operate under their own terms and privacy practices.
Information provided through such platforms may be processed or stored outside of Canada.
12. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable Canadian privacy law.
Our Privacy Policy provides further information regarding the personal information we collect, how it is used, service providers we use and your privacy choices.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Natalie Mallia will not be liable for indirect, incidental, special or consequential losses arising from your use of general educational information, downloadable resources or Website content.
You remain responsible for decisions you make regarding your own health, nutrition and lifestyle and for seeking appropriate professional care when required.
Nothing in these Terms excludes or limits liability, consumer rights or legal remedies where exclusion or limitation is prohibited by applicable law.
14. Third-Party Links
The Website may contain links to third-party websites, products, resources or services.
We are not responsible for the content, security, availability, privacy practices or terms of independent third-party websites or services.
15. Affiliate Relationships
Some products, services or resources mentioned by us may use affiliate or referral links.
Where applicable, we may receive compensation or another benefit if you purchase through such a link, at no additional cost to you.
Any recommendation remains general in nature and does not guarantee that a particular product or service is appropriate for you.
16. Facebook, Instagram and Other Advertising Platforms
Our Website, resources, programs and promotions are not sponsored, endorsed, administered by or associated with Meta Platforms, Inc., Facebook, Instagram, Google or any other advertising or social media platform unless expressly stated otherwise.
17. Changes to These Terms
We may update these Terms periodically to reflect changes to our Website, services, practices or applicable law.
The current version will be posted on this page with an updated effective date.
Changes will not remove statutory rights relating to a purchase or agreement that already exists.
18. Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario.
Nothing in this provision limits any consumer right regarding jurisdiction or legal remedies that cannot lawfully be waived.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
20. Contact
Questions regarding these Terms may be directed to:
Natalie Mallia, R.H.N.
Ontario, Canada
Email: [YOUR EMAIL ADDRESS]
Website: www.nataliemallia.com